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Privacy & Cookie Policy


Last Updated: [29, May 2026]
Welcome to 365 Digital Pty Ltd (accessible via https://365digital.africa). One of our main priorities is the privacy and security of our visitors. This Privacy Policy document outlines the types of information we collect and record, and how we use it.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at info@365digital.africa.


1. Scope and Consent
This Privacy Policy applies strictly to our online activities and is valid for visitors to our website regarding the information they share and/or collect via 365 Digital Pty Ltd. This policy does not apply to information collected offline or via channels other than this website.
Consent: By using our website, you hereby consent to our Privacy Policy and agree to its terms.


2. Information We Collect
We believe in transparency. The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point of collection.

  • Direct Contact: If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message, any attachments you send, and any other information you choose to provide.

  • Newsletter Registration: When you sign up for our newsletter, we may ask for your contact information, including your name, company name, email address, and telephone number.

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3. How We Use Your Information
We use the information we collect in various ways to support and improve your experience, including to:

  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website features.

  • Understand and analyze how you interact with our website.

  • Develop new products, services, features, and functionality.

  • Communicate with you (directly or through partners) for customer service, updates, and marketing/promotional purposes.

  • Send you relevant emails and newsletters.

  • Detect, investigate, and prevent fraudulent activities.

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4. Log Files
365 Digital Pty Ltd follows a standard procedure of using log files. These files log visitors when they visit websites—a standard practice for hosting companies and a part of hosting services' analytics.
The information collected by log files includes:

  • Internet Protocol (IP) addresses

  • Browser type and Internet Service Provider (ISP)

  • Date and time stamps

  • Referring/exit pages

  • The number of clicks

Note: This data is entirely anonymous and is not linked to any information that is personally identifiable. Its sole purpose is to analyze trends, administer the site, track user movement, and gather demographic information.


5. Cookies and Web Beacons
Like most modern websites, 365 Digital Pty Ltd uses "cookies" to optimise your browsing experience. Cookies are simple text files stored on your computer or mobile device by a website’s server. They contain anonymous information, such as a unique identifier and the website’s domain name.
Types of Cookies We Use

  • Cookie Type

  • Description

  • Necessary Cookies

  • Essential for navigating the website and using its features (e.g., recognizing that you have logged into an account).

  • Functionality Cookies

  • Allow us to remember choices you make and customize the site (e.g., remembering your username or preferences).

  • Analytical Cookies

  • Enable us and third-party services to collect aggregated, non-personal data for statistical purposes to improve user experience.

  • Managing and Deleting Cookies

If you wish to restrict or block cookies, you can do so through your individual browser settings. Alternatively, you can visit www.internetcookies.com for comprehensive information on how to manage cookies across a wide variety of browsers and devices.

 

6. Third-Party and Advertising Partners
We may partner with third-party ad servers or ad networks that use technologies like cookies, JavaScript, or Web Beacons within the advertisements and links that appear on 365 Digital Pty Ltd. These technologies automatically receive your IP address when this occurs.

  • Purpose: These tools measure the effectiveness of advertising campaigns and/or personalize the advertising content you see on websites.

  • Control: Please note that 365 Digital Pty Ltd has no access to or control over the cookies used by third-party advertisers.

  • Third-Party Policies: Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for detailed information on their practices and instructions on how to opt-out.

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7. Your Data Protection Rights (Global Compliance)
Depending on your location, you are entitled to specific data protection rights. 365 Digital Pty Ltd aligns with major international frameworks, including POPIA (South Africa), GDPR (Europe), and CCPA (California).


A. South African Users (POPIA Compliance)
In accordance with the Protection of Personal Information Act (POPIA), South African users have the right to have their personal information processed lawfully and securely. You have the right to:

  • Request confirmation of whether we hold your personal information.

  • Object to the processing of your personal information for marketing purposes.

  • Request the correction, destruction, or deletion of your personal record.

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B. European Users (GDPR Data Protection Rights)
Every user in the EU is entitled to the following:

  • The right to access: You may request copies of your personal data (a small fee may apply).

  • The right to rectification: You may request that we correct inaccurate or incomplete information.

  • The right to erasure: You may request that we erase your personal data under certain conditions.

  • The right to restrict/object to processing: You may object to or restrict how we process your data under certain conditions.

  • The right to data portability: You may request that we transfer your data to another organization or directly to you.

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C. California Users (CCPA Privacy Rights)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request disclosure of the specific categories and pieces of personal data collected.

  • Request the deletion of any personal data collected.

  • Opt-out of the sale of personal data. (Note: 365 Digital Pty Ltd does not sell your personal data).

Exercising Your Rights: If you make a request regarding any of the rights above, we have one month to respond to you. Please contact us at info@365digital.africa to exercise these rights.


8. Children’s Privacy
Protecting children online is a top priority. We encourage parents and guardians to observe, participate in, and monitor their children's online activity.
365 Digital Pty Ltd does not knowingly collect any Personally Identifiable Information from children under the age of 13 (or under 18 in compliance with South African law). If you believe your child has provided this kind of information on our website, please contact us immediately, and we will use our best efforts to promptly remove such records.


9. Governing Law & Severability
The contents of this Privacy Policy are governed by and construed in accordance with South African law.
If any provision of this Privacy Policy is judged to be illegal, void, or unenforceable by a court of competent jurisdiction, it shall be deemed deleted. The remainder of the provisions will continue in full force and effect, unless the substantive purpose of this Privacy Policy is entirely frustrated, in which case you may contact us to opt out.


10. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our cookie practices, please contact us:

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